Please read these Terms & Conditions carefully before using the Hagigame platform. This is a legally binding agreement between you and us.
Get a quick overview of all the rules before reading the full details
Age verification, identity verification, and one account per person policy. Registration with accurate information is mandatory.
Rules covering payment methods, minimum amounts, processing times, and verification requirements.
Terms relating to wagering requirements, validity periods, eligibility, and prevention of bonus abuse.
Terms covering game rules, policy on technical issues, and bet validity.
Mandatory rules regarding self-exclusion, deposit limits, and the protection of minors.
Policy on the collection, storage, and use of personal data. Rules regarding data sharing with third parties.
By registering or using the Hagigame platform, you are considered to have read and accepted these Terms & Conditions in full. If you have any questions, please contact our support team before completing registration.
These Terms & Conditions ("Terms") form a legally binding agreement between Hagigame and all its users ("you", "member", "player"). These Terms apply to the hagigame.vu website, mobile app, and all associated services.
Hagigame is a licensed online gaming platform. We are committed to maintaining an honest and transparent relationship with every player. The terms set out here are strictly upheld.
Important: These Terms & Conditions are available in both English and Bengali. In the event of any conflict, the English version shall be considered authoritative.
The following requirements must be met to open an account with Hagigame. We reserve the right to close any account that does not fully satisfy these conditions.
You must be at least 18 years old to register on Hagigame. Anyone under 18 is not permitted to use this platform. Providing false information during age verification is strictly prohibited and may result in penalties.
Only one account is permitted per person, device, IP address, and household. Creating multiple accounts will result in immediate closure of all accounts and cancellation of any bonuses held within them.
All members must complete identity verification before making a withdrawal. The following documents are required:
Withdrawals cannot be processed until KYC is complete. Verification is typically completed within 24 to 48 hours.
All financial transactions on Hagigame are fully secure and encrypted. Every payment method is verified and safe. The key rules governing deposits and withdrawals are outlined below.
| Subject | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | BDT 500 | BDT 1,000 |
| Maximum Amount | BDT 500,000 (daily) | BDT 200,000 (daily) |
| Processing Time | Instant – 15 minutes | 1–24 hours |
| Method | Mobile banking, bank transfer | Mobile banking, bank transfer |
| Fee | Free | Free |
Note: Payments through third parties are strictly prohibited. This is part of our anti-money laundering policy. Any violation of this rule will result in permanent account closure.
Hagigame offers a range of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.
Most bonuses require a wagering requirement to be met. This means the bonus amount must be wagered a specified number of times. Example: a BDT 1,000 bonus with a 30x wager means you must place BDT 30,000 in bets before a withdrawal is allowed.
Bonus Abuse Prohibited: Claiming bonuses across multiple accounts, placing artificial bets to circumvent bonus terms, or obtaining bonuses through any fraudulent means is strictly prohibited. If detected, all bonuses and associated winnings will be voided.
All games on Hagigame are powered by RNG (Random Number Generator) technology certified by international authorities. Every game outcome is completely random and independent of previous results.
A bet is only considered valid once the system has confirmed it and the amount has been deducted from your account. If a game is interrupted mid-way due to a technical issue, a decision will be made in accordance with the applicable rules.
Odds in Sports Betting are subject to change. The odds at the time a bet is confirmed are considered final. In the event of a match postponement or cancellation, decisions will be made in accordance with hagigame's established rules.
The following activities are strictly prohibited on Hagigame. Violations will result in immediate account closure and all balances may be forfeited.
Legal Action: In serious cases, particularly those involving money laundering or fraud, Hagigame reserves the right to notify the relevant authorities.
Hagigame reserves the right to suspend or permanently close accounts under the following circumstances.
Any member may close their account at any time by contacting the support team. Please withdraw your balance before closing. Once closed, reactivating the account may take some time.
Hagigame places responsible gaming at the top of its priorities. We believe gaming should be purely for entertainment. If gaming is having a negative impact on your life, we are here to help.
To use these tools, go to your account settings or contact our support team. For more information, visit our Responsible Gaming View page.
Contact us for any gaming-related concerns. We offer support without judgment.
Hagigame takes your personal data privacy very seriously. For full details on how we collect, store, and use your information, please see our Privacy Policy Available on the page.
Collected data is used solely for account management, payment processing, fraud prevention, and legal compliance. Your data will not be used for marketing without your consent.
Hagigame is not liable for the following:
Hagigame is always committed to improving its platform and will endeavour to provide the best possible support even in the situations described above.
Hagigame reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes in advance via email or in-app notification.
Continuing to use the platform after updated terms take effect will be considered acceptance of those terms. If you do not agree to the new terms, please stop using the platform and contact support to close your account.
The date of the most recent update to these terms is always shown at the top of this page. We recommend checking back regularly.
For any complaint or dispute, please contact the Hagigame support team first. We aim to resolve most issues within 48 hours.
All complaints will be acknowledged within 24 hours of submission. General issues are resolved within 3–5 business days. Complex matters are addressed within a maximum of 30 business days. If a resolution cannot be reached with us, you have the right to appeal to the licensing authority.
If you have any questions after reading these Terms, our support team is available 24/7. Register now and enjoy a safe gaming experience.